Front Desk Coordinator

The Swan Center for Plastic Surgery has been helping Atlanta cosmetic surgery patients look beautiful and feel amazing since 1993. The board-certified plastic surgeons and staff at The Swan Center are committed to helping patients and strive to provide a positive patient experience, from the very first consult up to the final follow-up.

By focusing solely on cosmetic medicine, we’re able to concentrate on providing top-notch care and beautiful aesthetic results. This dedication to high-quality care has allowed The Swan Center to treat thousands of happy clients. Because of them, we are able to be incredibly proud of our reputation for stellar service and phenomenal patient care.

We are seeking a professional and friendly Front Desk Coordinator to serve as the primary point of contact for patients, visitors, and staff. This role is crucial in creating a welcoming environment, managing administrative tasks, and ensuring smooth office operations.

Key Responsibilities

• Greet patients and visitors warmly and professionally
• Manage patient check-ins, appointment scheduling, and check-outs
• Answer phones, respond to inquiries, and route calls appropriately
• Verify patient information and insurance details accurately
• Maintain organized patient records and update EMR systems
• Assist with administrative duties such as data entry, filing, and correspondence
• Coordinate with clinical and administrative teams to ensure efficient workflow
• Uphold patient privacy and confidentiality standards

Required Qualifications

• High school diploma or equivalent (Associate’s degree preferred)
• Previous experience in a front desk, administrative, or customer service role
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic computer skills and proficiency with EMR systems and Microsoft Office

Alpharetta is a thriving suburban city known for its top-rated schools, shopping, and dining, with easy access to Atlanta. The area offers a welcoming community and a great quality of life for professionals.