Med Spa Director

The Swan Center for Plastic Surgery has been helping Atlanta cosmetic surgery patients look beautiful and feel amazing since 1993. The board-certified plastic surgeons and staff at The Swan Center are committed to helping patients and strive to provide a positive patient experience, from the very first consult up to the final follow-up.

By focusing solely on cosmetic medicine, we’re able to concentrate on providing top-notch care and beautiful aesthetic results. This dedication to high-quality care has allowed The Swan Center to treat thousands of happy clients. Because of them, we are able to be incredibly proud of our reputation for stellar service and phenomenal patient care.

We are seeking an experienced and driven Med Spa Director to lead our high-performing aesthetic team. This role blends clinical insight, operational excellence, and strategic leadership to ensure top-tier patient care and consistent revenue growth. The ideal candidate will be a dynamic leader who thrives in a fast-paced, luxury healthcare setting and is passionate about delivering outstanding results and an exceptional patient experience.

 

Responsibilities:

 

Clinical Oversight & Compliance

• Oversee daily med spa operations and ensure all services meet the highest clinical and safety standards
• Supervise providers and support staff; maintain compliance with federal, state, and local health regulations
• Update clinical protocols and ensure consistent staff training on procedures and compliance

Strategic Leadership & Collaboration

• Partner with the Practice Manager to align med spa goals with company-wide initiatives
• Drive revenue growth through data-driven strategies and execution
• Conduct regular strategy meetings to assess performance, address challenges, and celebrate achievements

Team Management & Training

• Recruit, train, and retain top talent for the med spa team
• Provide consistent coaching, mentoring, and performance management
• Lead by example to foster a professional, collaborative, and empowering culture

Business Development & Patient Experience

• Oversee development and execution of business growth strategies, new service launches, and technology investments
• Support high-level patient consultations, particularly with complex treatment planning
• Monitor patient satisfaction and implement improvements to enhance the patient experience

Quality Assurance & Policy Management

• Develop and update operating policies and procedures
• Implement quality control measures to ensure excellent outcomes and service standards
• Handle patient concerns with professionalism and a solutions-oriented mindset

 

Qualifications:

 

• 3+ years of management experience in aesthetics, wellness, or luxury healthcare setting (required)
• 5+ years of experience in the aesthetics industry (preferred)
• Degree from an accredited university (strongly preferred)
• Strong knowledge of aesthetic treatments, industry trends, and patient safety protocols
• Proven ability to lead teams, drive growth, and uphold clinical excellence
• Excellent communication, organizational, and leadership skills