Certified Peer Counselor - Mobile Crisis

We are seeking a dedicated and compassionate Peer Counselor to join the Mobile Crisis Team (MCT) within the Community Psychiatry Emergency Program (CPEP) based in Brooklyn, NY. As a critical member of a multidisciplinary team, the Peer Counselor brings lived experience in mental health and/or substance use recovery to support and engage patients in treatment and community services.

This role combines fieldwork with administrative responsibilities and requires a high level of empathy, collaboration, and professionalism. The Peer Counselor reports directly to the Program Coordinator, CPEP Manager, and Medical Director of Community Psychiatry.

Compensation:  $19.31 - $20.08 Per Hour

Key Responsibilities:

• Partner with clinical staff (Social Workers, Nurse Practitioners, Physicians, etc.) to provide field-based crisis interventions and support
• Transport clinical team members to patient homes or community locations for psychiatric evaluations
• Utilize lived experience to engage patients in services, foster trust, and reduce stigma
• Assist with follow-up care and outreach to previously evaluated patients to promote treatment compliance and connection to community services
• Coordinate and schedule psychiatric assessments based on referrals from community sources
• Use EPIC to document patient interactions and maintain accurate clinical records
• Maintain weekly statistical and demographic data for performance improvement and reporting
• Provide light clerical support, including faxing, copying, and assisting clinicians in emergent situations (e.g., 911 interventions)
• Act as a bridge between patients and providers, ensuring that patients feel heard, supported, and encouraged in their recovery journey 

Requirements:

• High School Diploma or GED
• Peer Counseling Certification
• Valid New York State Driver’s License with clean driving record
• Minimum of 2 years’ experience in a consumer-focused setting, preferably with individuals experiencing psychiatric or substance use challenges
• Proficiency in basic computer and data entry skills (experience with EPIC preferred)
• Experience working on a Mobile Crisis Team or in an emergency psychiatric setting 

Brooklyn is one of the most culturally dynamic and diverse areas of New York City, offering world-class dining, historic neighborhoods, vibrant arts, and convenient access to Manhattan. With its deep sense of community and growing healthcare sector, it’s an exciting place to grow your career in nursing leadership.